Returns
If for any reason you are not 100% satisfied with your purchase send it back and we will refund your order. Please note this does not apply to items that are on memo, or special and/or custom orders. If you are planning on returning an item to us, it must be returned in its original box with everything it came with. For any jewelry purchase, tags MUST be attached as they were upon arrival or we cannot accept the return.
The only fees you will be responsible for are return shipping costs, and for international customers, any duties or value-added taxes.
RETURNS MUST BE MADE WITHIN SEVEN DAYS OF YOU RECEIVING THE PRODUCT.
All returns must also have a Return Authorization (RA) number. As such, to get an RA number, you'll need to get in touch with us prior to shipping it back. This number must be displayed on the outside of your box and will expedite the process. Any returns without an RA number will be returned to the sender.
Returns will be credited in full minus the price of the original shipping costs and the costs associated with insuring your purchase.
Credit will be issued in the same form that your payment was made. We cannot refund you cash for a purchase you made with a credit card.
Upon return request Luxury Bazaar will provide a return shipping label.
Once you have received a return label, the item must be shipped to us so that we receive it with 7 days. In addition to the above, the following must be taken into account depending on what you purchased from us and want to return.
WATCHES
Watches must be returned in the original condition, with all protective plastics/tape and hang tags intact, and with all accessories, including boxes and papers. Until you are positive you will be keeping the watch, kindly refrain from wearing it. It is almost impossible to wear a watch for even a day and for the watch not be blemished or scratched. Please do not have the bracelet sized (links removed), or any straps cut. Please note that some watches are on memo and do not carry a return policy. Also, note that special and/or custom orders do not carry any return policy.
JEWELRY
All jewelry must be returned to us in the original condition, with all of the original included items consisting of boxes and papers, and with tags attached. Resizing of rings, bracelets, and necklaces done by the customer voids the return policy.
SPECIAL ORDERS
We will gladly assist in providing special orders of items that we may not currently have in stock. Due to the specialized nature, special order items are not subject to the standard return policy. This mostly applies to Watches and Brand Name jewelry that is not in stock and has to be ordered.
Our "No Questions Asked" return policy is only for in-stock items. This does NOT apply to items that are on memo, special and/or custom orders, as well as the exchange of any items that fall under these criteria. Exchanges can be accepted only for items purchased in stock for other in-stock items. Feel free to contact us about your purchase’s status as a special order or in-stock item.
PURCHASES BY MANUFACTURES
Our return policy does not apply to any purchases made by any watch manufacturer, watch brand distributors, and/or any person acting on behalf of any of these entities in any capacity. Purchases made by the aforementioned entities may not be returned for any reason under any circumstances.
We believe that the conditions laid out here are very reasonable, fair and simple to adhere to. If for any reason any of these conditions can't be met, please get in touch with us as soon as possible. We are very reasonable people and are willing to listen to what you have to say, but you simply must give us a call and receive authorization before you put the product in the mail.